:root{--ink:#30241f;--red:#a9332b;--orange:#e87524;--cream:#f7f4f0;--line:#e9e2dc;--muted:#827a75;--green:#356859;--white:#fff}*{box-sizing:border-box}body{margin:0;background:#f7f5f2;color:var(--ink);font-family:'DM Sans',Arial,sans-serif;font-size:14px}.topbar{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 max(calc((100vw - 1240px)/2),28px);gap:50px}.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);font-family:Manrope,sans-serif;font-weight:800;font-size:18px;letter-spacing:.03em}.brand small{display:block;color:#92867e;font-family:'DM Sans',sans-serif;font-size:9px;letter-spacing:.16em;margin-top:1px}.mark{width:38px;height:38px;border-radius:12px;background:var(--red);color:white;display:grid;place-items:center;font-size:23px}.topbar nav{display:flex;gap:28px;flex:1}.topbar nav a,.userbox{color:#5f5651;text-decoration:none;font-size:13px}.topbar nav a:hover,.crumb a:hover{color:var(--red)}.userbox{display:flex;align-items:center;gap:15px}.userbox form{margin:0}.container{max-width:1240px;margin:34px auto 70px;padding:0 24px}.pagehead{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:25px}.pagehead h1{font:800 32px Manrope,sans-serif;letter-spacing:-.04em;margin:7px 0}.pagehead p{margin:0;color:var(--muted)}.eyebrow{font-size:10px;color:var(--red);font-weight:700;letter-spacing:.13em}.button{border:0;border-radius:9px;display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:11px 16px;text-decoration:none;font:600 13px 'DM Sans',sans-serif;cursor:pointer;white-space:nowrap}.button.primary{background:var(--red);color:#fff}.button.primary:hover{background:#8d2923}.button.dark{background:var(--ink);color:#fff}.button.light{background:#fff;color:var(--ink);border:1px solid var(--line)}.button.full{width:100%}.panel{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px;box-shadow:0 3px 12px #30241f05}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:19px}.stats article{background:#fff;border:1px solid var(--line);border-radius:13px;padding:19px 20px}.stats article span{display:block;color:var(--muted);font-size:12px}.stats article strong{display:block;font:800 29px Manrope,sans-serif;margin-top:9px}.stats .accent{background:#fbefeb;border-color:#f4ddd6}.stats .accent strong{color:var(--red)}.grid-two{display:grid;grid-template-columns:1fr 1fr;gap:18px}.panel-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.panel-title h2{font:700 17px Manrope,sans-serif;margin:0}.panel-title a{font-size:12px;color:var(--red);text-decoration:none;font-weight:600}.record-list{border-top:1px solid var(--line)}.record{display:flex;align-items:center;gap:12px;padding:14px 0;border-bottom:1px solid #f0ece8;text-decoration:none;color:var(--ink)}.record-icon{width:34px;height:34px;display:grid;place-items:center;border-radius:10px;background:#f7f2ed;color:var(--red);font-size:17px}.record span:nth-child(2){flex:1}.record b,.contact b,.social b{display:block;font-size:13px}.record small,.contact small,.social small{display:block;color:var(--muted);font-size:11px;margin-top:4px}.arrow{color:#a89e97}.notice{display:flex;gap:13px;background:#f3f0ed;padding:15px 18px;border-radius:10px;margin-top:18px;color:#635a54;font-size:12px}.notice b{color:var(--ink);white-space:nowrap}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;min-height:220px;color:var(--muted)}.empty span{font-size:26px;color:var(--green);margin-bottom:10px}.empty b{color:var(--ink);font-size:14px}.empty small{margin-top:5px}.empty.compact{min-height:100px}.filters{padding:16px 18px}.filter-form{display:flex;gap:8px}.input{width:100%;border:1px solid #ded7d1;border-radius:8px;padding:10px 11px;background:#fff;color:var(--ink);font:13px 'DM Sans',sans-serif;outline:none}.input:focus{border-color:var(--red);box-shadow:0 0 0 3px #a9332b18}.filter-form .search{flex:2}.filter-form select,.filter-form input:not(.search){flex:1;min-width:100px}.table-actions{display:flex;align-items:center;justify-content:space-between;margin:17px 2px 11px;color:var(--muted);font-size:12px}.table-actions div{display:flex;gap:8px}.table-actions .button{padding:8px 11px;font-size:12px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;min-width:800px}th{text-align:left;color:#81766e;font-size:10px;text-transform:uppercase;letter-spacing:.07em;padding:12px;border-bottom:1px solid var(--line);white-space:nowrap}td{padding:13px 12px;border-bottom:1px solid #f0ece8;vertical-align:middle;font-size:12px}td small{display:block;color:var(--muted);font-size:10px;margin-top:4px}.table-primary{font-weight:700;text-decoration:none;color:var(--ink)}.table-primary:hover{color:var(--red)}.row-link{color:var(--red);font-weight:600;text-decoration:none;white-space:nowrap}.pill{display:inline-block;padding:5px 8px;border-radius:20px;background:#f1eeeb;color:#665c54;font-size:10px;font-weight:600;white-space:nowrap}.pill.customer{background:#e5f2eb;color:#2e7154}.pill.followup{background:#fff0dc;color:#98601f}.pill.contacted{background:#e7effa;color:#456d9d}.pill.passive{background:#f0ecea;color:#887d76}.crumb{margin-bottom:18px;font-size:12px}.crumb a{color:#766c65;text-decoration:none}.title-meta{display:flex;gap:12px;align-items:center;color:var(--muted);font-size:11px;margin-top:10px}.detail-grid{display:grid;grid-template-columns:1fr 245px;gap:18px}.main-panel{min-height:235px}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px 28px}.info-grid>div>small{color:var(--muted);font-size:11px}.info-grid p{line-height:1.65;margin:5px 0 0;font-size:12px}.info-grid a{color:var(--red);text-decoration:none}.info-grid p small{display:inline;color:var(--muted)}.side-actions{display:flex;flex-direction:column;gap:9px}.detail-sections{margin-top:18px}.detail-sections .panel{min-height:150px}.count{border-radius:20px;background:#f3efec;padding:4px 9px;color:#736960;font-size:11px}.contact,.social{display:flex;align-items:flex-start;gap:11px;padding:13px 0;border-top:1px solid #f0ece8}.avatar,.social-icon{width:33px;height:33px;border-radius:10px;background:#f6e9e5;color:var(--red);display:grid;place-items:center;font-weight:700;flex:none}.social-icon{font-size:20px}.contact>div:nth-child(2),.social>div:nth-child(2){flex:1}.contact a,.social 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8px;background:#fff0dc;color:#90601f;border-radius:7px;font-size:10px}.form-panel{max-width:930px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 18px}.field{display:flex;flex-direction:column;gap:7px}.field.wide,.wide{grid-column:1/-1}.field label{font-size:12px;font-weight:600}.field label em{color:var(--red);font-style:normal;margin-left:3px}.field textarea{resize:vertical}.help{color:var(--muted)}.error-text,.form-errors{color:#a32822;font-size:11px}.form-footer{grid-column:1/-1;display:flex;justify-content:flex-end;align-items:center;gap:10px;border-top:1px solid var(--line);padding-top:16px;margin-top:5px}.form-footer>span{margin-right:auto;color:var(--muted);font-size:11px}.linkbutton{background:none;border:0;color:#7a6e67;font:600 12px 'DM Sans',sans-serif;cursor:pointer}.danger{color:#a9332b}.scope-chip{display:inline-block;background:#f4efeb;border-radius:20px;padding:4px 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14px;border-radius:8px;background:#e8f3ec;color:#326b4c;font-size:12px;margin-bottom:8px}.message.error{background:#fbe9e7;color:#922e25}.message.warning{background:#fff1dc;color:#8e5b18}.import-card{max-width:760px}.import-card form{display:flex;flex-direction:column;gap:15px}.upload-box{border:1px dashed #cfc5bc;border-radius:12px;padding:25px;display:flex;flex-direction:column;align-items:center;gap:8px;background:#fbfaf8;color:var(--ink);cursor:pointer}.upload-icon{width:38px;height:38px;border-radius:12px;background:#f6e9e5;color:var(--red);display:grid;place-items:center;font-size:20px}.upload-box small,.template-note{font-size:11px;color:var(--muted);line-height:1.6}.upload-box input{margin-top:7px}.template-note{margin-top:17px;padding:12px;background:#f7f4f0;border-radius:8px}.import-card>.table-wrap{margin-bottom:16px}footer{border-top:1px solid var(--line);padding:20px;text-align:center;color:#9a9089;font-size:10px}
@media(max-width:900px){.topbar{gap:20px;padding:0 20px}.topbar nav{gap:13px}.userbox span{display:none}.stats{grid-template-columns:repeat(2,1fr)}.filter-form{flex-wrap:wrap}.filter-form .search{flex-basis:100%}.filter-form select,.filter-form input:not(.search){min-width:130px}.detail-grid{grid-template-columns:1fr}.side-actions{display:grid;grid-template-columns:repeat(3,1fr)}}
@media(max-width:600px){.topbar{height:auto;min-height:68px;flex-wrap:wrap;padding:12px 16px;gap:12px}.topbar nav{order:3;flex-basis:100%;overflow:auto;padding:4px 0}.userbox{margin-left:auto}.container{margin:22px auto 45px;padding:0 14px}.pagehead{align-items:flex-start;flex-direction:column}.pagehead h1{font-size:27px}.pagehead>.button{width:100%}.stats{gap:9px}.stats article{padding:14px}.stats article strong{font-size:24px}.grid-two{grid-template-columns:1fr}.panel{padding:16px}.info-grid,.form-grid{grid-template-columns:1fr}.field.wide,.wide{grid-column:auto}.form-footer{grid-column:auto;flex-wrap:wrap}.form-footer>span{flex-basis:100%}.side-actions{grid-template-columns:1fr}.title-meta{align-items:flex-start;flex-direction:column;gap:7px}.notice{flex-direction:column;gap:5px}.table-actions{align-items:flex-start;gap:10px;flex-direction:column}.table-actions div{width:100%}.table-actions .button{flex:1}.login-card{padding:24px}.pagehead p{line-height:1.5}}

.button-group{display:flex;align-items:center;gap:8px}.button-group form{margin:0}@media(max-width:600px){.button-group{width:100%;flex-direction:column;align-items:stretch}.button-group .button{width:100%}}

.follow-row{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.follow-row form{margin:0}
.stat-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:0 0 20px}.stat-card{background:#fff;border:1px solid var(--line);border-radius:13px;padding:18px 20px;display:flex;align-items:center;justify-content:space-between}.stat-card span{color:var(--muted);font-size:12px}.stat-card strong{font:800 26px Manrope,sans-serif;color:var(--ink)}.stat-card .stat-small{font-size:16px}.muted{color:var(--muted);font-size:12px;line-height:1.6;margin:0 0 16px}.report-stats{grid-template-columns:repeat(4,minmax(0,1fr));margin:0 0 18px}.report-grid{margin-bottom:18px}.report-list{display:grid;gap:0}.report-list>div{display:flex;justify-content:space-between;gap:16px;padding:12px 2px;border-bottom:1px solid var(--line)}.report-list>div:last-child{border-bottom:0}.report-list b{font:700 14px Manrope,sans-serif}.manager-checkbox{width:17px;height:17px;accent-color:var(--red)}
@media(max-width:900px){.stat-grid,.report-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.stat-grid,.report-stats{grid-template-columns:1fr}.stat-card{padding:14px 16px}.report-grid{grid-template-columns:1fr}}